Data Collection
Name, email, delivery details, order context and messages you choose to share.
How NOVA+ handles the details you share with us, from browser storage and future checkout data to support requests and your privacy choices.
Last updated: July 28, 2026No selling personal information. No active payment collection on the current checkout.
Name, email, delivery details, order context and messages you choose to share.
Local browser storage may remember cart contents and notice preferences.
The current checkout does not collect card information or submit orders.
Operational safeguards should protect account, order and support information.
You share details when contacting NOVA+ or using future checkout features.
Information helps support orders, service requests, fraud prevention and obligations.
Access should be limited to trusted systems and providers that need it.
You can request access, correction or deletion where applicable law allows.
Open any section for the details. The language stays practical so the policy is easy to understand on mobile and desktop.
We may collect information you provide when contacting us or placing an order, including your name, email address, delivery address, order details and message content. The current checkout does not collect payment card information or submit an order.
Information submitted to an operational store may be used to fulfil orders, provide customer support, prevent fraud, meet legal obligations and improve the service. We do not sell personal information.
This site uses local browser storage to remember cart contents and notice preferences. Browser storage helps the site feel consistent between visits.
Read Cookie PolicyWhen payment services are connected, payment information should be handled by payment providers acting on our behalf. NOVA+ should receive only the transaction details needed to confirm, support and reconcile orders.
We aim to use reasonable technical and organisational safeguards for information submitted through the website. No online service can guarantee absolute security, so sensitive requests may require verification.
When commerce services are connected, necessary information may be shared with payment, hosting, delivery, analytics and support providers acting on our behalf and only for relevant business purposes.
You may ask to access, correct or delete personal information, subject to applicable law. We may need to verify your identity before completing a privacy request.
Make A Privacy RequestInformation should be retained only as long as needed for the purposes described in this policy, for customer support, for legal obligations, or for legitimate business records.
The NOVA+ website is intended for adults and is not designed to knowingly collect personal information from children. If you believe a child has shared information, please contact us.
We may update this policy as the store, service providers and legal requirements change. The latest revision date appears on this page.
Contact NOVA+ for access, correction, deletion, privacy questions or policy concerns. We may verify your identity before acting on a request.