YOUR PRIVACY

Privacy Policy

How NOVA+ handles the details you share with us, from browser storage and future checkout data to support requests and your privacy choices.

Last updated: July 28, 2026
NOVA+ PRIVACYClear data rules, gentle by design.

No selling personal information. No active payment collection on the current checkout.

Data Collection

Name, email, delivery details, order context and messages you choose to share.

Cookies & Storage

Local browser storage may remember cart contents and notice preferences.

Payments

The current checkout does not collect card information or submit orders.

Security

Operational safeguards should protect account, order and support information.

DATA FLOW

From form to fulfilment, your information should move with purpose.

  1. Collect

    You share details when contacting NOVA+ or using future checkout features.

  2. Use

    Information helps support orders, service requests, fraud prevention and obligations.

  3. Protect

    Access should be limited to trusted systems and providers that need it.

  4. Respect

    You can request access, correction or deletion where applicable law allows.

POLICY DETAILS

Expandable, readable privacy sections.

Open any section for the details. The language stays practical so the policy is easy to understand on mobile and desktop.

Information We Collect

We may collect information you provide when contacting us or placing an order, including your name, email address, delivery address, order details and message content. The current checkout does not collect payment card information or submit an order.

How Information Is Used

Information submitted to an operational store may be used to fulfil orders, provide customer support, prevent fraud, meet legal obligations and improve the service. We do not sell personal information.

Cookies And Browser Storage

This site uses local browser storage to remember cart contents and notice preferences. Browser storage helps the site feel consistent between visits.

Read Cookie Policy
Payments

When payment services are connected, payment information should be handled by payment providers acting on our behalf. NOVA+ should receive only the transaction details needed to confirm, support and reconcile orders.

Security

We aim to use reasonable technical and organisational safeguards for information submitted through the website. No online service can guarantee absolute security, so sensitive requests may require verification.

Third Parties

When commerce services are connected, necessary information may be shared with payment, hosting, delivery, analytics and support providers acting on our behalf and only for relevant business purposes.

Your Rights And Choices

You may ask to access, correct or delete personal information, subject to applicable law. We may need to verify your identity before completing a privacy request.

Make A Privacy Request
Retention

Information should be retained only as long as needed for the purposes described in this policy, for customer support, for legal obligations, or for legitimate business records.

Children's Privacy

The NOVA+ website is intended for adults and is not designed to knowingly collect personal information from children. If you believe a child has shared information, please contact us.

Policy Updates

We may update this policy as the store, service providers and legal requirements change. The latest revision date appears on this page.

CONTACT

Need to ask about your data?

Contact NOVA+ for access, correction, deletion, privacy questions or policy concerns. We may verify your identity before acting on a request.

Contact Privacy Team